Hawaii Workers Against Covid

Information on Hawaii hotels’ COVID-19 health & safety protocols

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Embassy Suites by Hilton Waikiki

201 Beach Walk
Honolulu, HI 96815
HotelOahu
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201 Beach Walk
Honolulu, HI 96815
www.hilton.com
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Planning to visit Hawaii?

This website has information on Hawaii hotels’ COVID-19 health & safety protocols.

Our commentary on the Embassy Suites Waikiki COVID-19 Health & Safety Protocols

The State of Hawaii issued an emergency proclamation on November 23, 2020 requiring hotels to publish their COVID-19 Health & Safety plans and submit it to the state’s Hawaii Tourism Authority (“HTA”). Below is our commentary on each hotel’s COVID-19 Health & Safety Plans they way they appear on the HTA website so that guests and hospitality workers have a better understanding of these plans.

As of 1/5/21, the protocol document for Embassy Suites by Hilton Waikiki Beach Walk posted on the HTA website is just two pages long. The first page refers readers to three other documents which are not on the HTA’s site but are made available through links.

We looked at the document posted on the HTA’s website and the three protocol documents it links to on its first page, treating those four documents as Embassy Suites by Hilton Waikiki Beach Walk’s “protocols” for purposes of this critique.  We found that the protocols did not include:

  • Any commitment to inform workers or hotel guests of COVID-positive cases among co-workers or other guests with whom they may have been in contact.
  • Any mention of contact tracing.
  • Testing of guests in any form at any time upon or after arrival at the property.
  • How paid sick leave for COVID-related issues will be handled.
  • If or how any protocols will be enforced.

One of the protocol documents includes “Daily temperature checks given as hosts report to work.” It does not explain what “hosts” means though.

It is unclear from these protocols whether Embassy Suites Waikiki Beach Walk will use tools such as contact tracing, incentives for employees not to come to work sick or the provision of standardized PPE to promote public health.

Check the HTA site to see if updated protocols are posted.

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