Hawaii Workers Against Covid

Information on Hawaii hotels’ COVID-19 health & safety protocols

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Surfjack Hotel

HotelOahu
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Planning to visit Hawaii?

This website has information on Hawaii hotels’ COVID-19 health & safety protocols.

Our commentary on the Surfjack Hotel COVID-19 Health & Safety Protocols

The State of Hawaii issued an emergency proclamation on November 23, 2020 requiring hotels to publish their COVID-19 Health & Safety plans and submit it to the state’s Hawaii Tourism Authority (“HTA”). Below is our commentary on the Surfjack Hotel’s COVID-19 Health & Safety Plans they way they appear on the HTA website so that guests and hospitality workers have a better understanding of these plans.

The protocol document posted on the HTA website for the Surfjack Hotel as of 1/5/21 is one page long.

  • The protocols do not describe any procedures for handling potential cases of COVID-positive guests.
  • Similarly, there are no protocols about potential cases of COVID-positive employees, other than the practice of sending home employees who have temperatures over 100°F. For instance, there is no mention of if or under what circumstances the hotel will require potentially infected workers take COVID tests, or compensate them to quarantine at home.
  • Discussion of contact tracing is absent from this document.
  • The protocols lack any information about training to be conducted by the hotel.

Protocols call for guests to be subject to temperature checks upon arrival, and for workers to have daily temperature checks.

Check the HTA site to see if updated protocols are posted.

Hotel inspections

Hotel workers have been preparing for the reopening of the tourism economy by conducting hotel inspections. See our inspection reports below:

  • Spotlight: Surfjack Hotel – January 8, 2021
  • Surfjack Hotel inspection – October 7, 2020

Do you work at the Surfjack Hotel?

Leave a review below. Based on your observations, has your employer followed COVID-19 health and safety protocols? (e.g. is hand sanitizer and personal protective equipment provided? How much training did you receive on these health and safety protocols?)

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