Hotels have a major role to play in stopping the spread of COVID-19. They act as gathering places where people from communities all over the world go to sleep, eat, meet, shop, and work. It is important to guests, workers, and communities across Hawaii that our hotels take decisive action to mitigate COVID-related health risks.…

Video: Sheraton Waikiki hotel worker, March 11, 2021 A Sheraton Waikiki hotel worker who wished to speak publicly about the demand for daily housekeeping and the recall of workers.  She asked for her identity to remain hidden.

During a March 15, 2021 union inspection at the Hilton Waikiki Beach hotel, several COVID related issues were observed. The pedestrian entrance to the hotel lacked any COVID related signage on the exterior laying out hotel expectations of COVID safety protocols.   The elevator lobby didn’t have floor markings for social distancing or hand sanitizer…

A union inspector observed timeshare employees at Kaanaapli Beach Club not properly wearing their face masks during a March 14th inspection. Masks were worn under the nose, and in one case a timeshare employee had his face mask half off and dangling from one ear with a guest and coworker nearby.   The guest laundry…

During a union inspection of the Prince Waikiki hotel on March 13, 2021, the following COVID protocol related issues were observed.   Guests at the pool deck guests were observed not wearing face masks.   There wasn’t COVID signage, floor spacing markings or hand sanitizer stations at the escalator and stairway landings, and lobby hallways…

Signage and face mask issues were observed during an inspection of the Aston Waikiki Beach hotel on March 13, 2021 by a union inspector. A sign at the entrance to Tiki’s Grill & Bar told guests about the restaurant’s face mask rules that were not compliant with county rules. The restaurant sign said guests do…

Video: Hilton Hawaiian Village, Tropics restaurant kitchen, March 12, 2021 Inside Tropic’s restaurant kitchen at the Hilton Hawaiian Village union inspectors saw water leaking from the ceiling and light fixture onto an overflowing discolored hand cart and onto the floor.  There were rust spots and sagging ceiling panels.  These issues were observed on March 12,…

A large party at the Sheraton Maui hotel was observed at the hotel pool. The party goers were not wearing face masks or observing social distancing. The Sheraton Maui’s hotel policy was that all guests are required to wear face mask in public areas of the hotel.